Privacy Policy
Business Information
Business Name: AGS Art & Craft
Website URL: https://agscraft.com/
Business Address: Shop No. 103, Behind Bus Stand, Gandhi Market, Sawe Wadi, Latur, Maharashtra – 413512
Support Email: support@agscraft.com
Support Phone: +91 7448284088
1. Information We Collect
Personal Information Collected:
Name
Email
Phone
Shipping Address
Order Information: We collect information related to orders and purchases, including products ordered, order details, delivery information, and transaction-related information necessary to process and fulfil orders.
Device & Browser Information: We may collect basic technical information such as device type, browser information, IP address, and related technical information when you access or use the website.
Analytics Data Collected: We use basic website analytics and fraud prevention tools to understand website usage, improve website performance, and help protect transactions and users from fraudulent activity.
2. Payment Data
Payment Gateway Providers:
Razorpay
PayU
Cashfree
Card Storage Policy (Do you store card details?): AGS Art & Craft does not directly store customers’ complete card details. Payment information is processed through the applicable third-party payment gateway providers.
Security Standard Used (PCI-DSS etc.): Payments are processed through payment gateway providers using PCI-DSS compliant payment processing systems and applicable security measures.
3. Use of Information
Order Processing: Customer information is used to process, confirm, fulfil, and deliver orders.
Customer Support: Information may be used to respond to customer enquiries, provide order updates, and resolve issues related to products, payments, shipping, returns, replacements, and refunds.
Fraud Prevention: Information may be used for transaction verification, fraud prevention, security monitoring, and protecting the website and customers from unauthorized or fraudulent activity.
Communication with Customers: Customer information may be used to communicate regarding orders, payments, delivery, customer support requests, and other service-related matters.
4. Data Retention & Security
How long customer data is stored: Customer information is stored for as long as required for order processing, customer support, business records, and applicable legal or regulatory compliance requirements.
Security Measures Used: AGS Art & Craft takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss. Payment transactions are processed through PCI-DSS compliant payment gateway providers.
5. Cookies
Do you use cookies? (Yes / No): Yes
Purpose of cookies: Cookies may be used for website sessions, login functionality, remembering necessary website preferences, traffic analysis, and improving website functionality and user experience.
Analytics tools used (Google Analytics etc.): Basic website analytics tools and fraud prevention tools may be used. Specific analytics services may be updated or changed from time to time.
6. External Links
Third-party websites disclaimer: The website may contain links to third-party websites, services, payment gateways, courier services, or other external platforms. AGS Art & Craft is not responsible for the privacy practices, security, content, or policies of third-party websites. Customers are advised to review the privacy policies of such third parties before providing personal information.
7. User Rights
Users can request:
Data access
Data correction
Data deletion
Request method: Customers may submit privacy-related requests by contacting AGS Art & Craft through the support email or phone number provided below. Requests may be subject to verification and applicable legal or regulatory requirements.
8. Legal Compliance
Applicable Data Protection Laws: AGS Art & Craft follows the Information Technology Act, 2000 and applicable rules and regulations relating to the protection and handling of customer information.
9. Contact Information
Business Address: Shop No. 103, Behind Bus Stand, Gandhi Market, Sawe Wadi, Latur, Maharashtra – 413512
Support Email: support@agscraft.com
Support Phone: +91 7448284088
10. Consent
User consent statement for website usage: By accessing, browsing, registering on, or using https://agscraft.com/, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and processing of your information as described in this policy, subject to applicable laws and regulations.
Policy Effective Date: November 2025
Last Updated Date: November 2025